Orders placed through our website will ship within 2-3 business days of receipt of order. 

**NOTICE** DUE TO COVID-19, we are experiencing some delays. If you haven’t received your order yet, it is most likely due to this. We will continue monitoring this and appreciate your patience and understanding. We have been informed to also expect delays with the upcoming holidays.

Order Processing

Orders placed through our website will ship within 2-3 business days of receipt of order. In rare occasions or during exceptionally busy times, we may experience stockouts, which can cause a delay in an order. If this happens, we will do our best to contact you ahead of time. 

Domestic Shipping

Once your order ships, it will usually arrive in 3-8 business days with Standard Ground FREE SHIPPING using USPS US Postal Service. You will receive an e-mail confirmation when your order has been shipped along with tracking information You may track your package at www.USPS.com. If you don't receive a shipping confirmation within 5 business days after placing your order, please check your SPAM email box or send an email to contact@microdermamitt.com.

Once the package has been shipped, we cannot make address corrections or forwarding requests. We are sorry, but we are not responsible for orders or items lost in transit by the carrier including orders that show delivered by carrier’s tracking system. 

Flat Rate shipping charges applied at checkout. We currently ship to Canada, Great Britain and Australia. Free shipping policies are not eligible for international countries. We do not cover any associated taxes, duties, tariffs or VAT. International shipments are subject to customs procedures leaving US and arriving in the destination country. 

please send an email to contact@microdermamitt.com for assistance.